You tap Update, wait for the progress indicator, and then error. Your iPhone freezes and displays “Update Failed,” or won’t update. Many iPhone users experience this, especially after iOS updates. Wanting the latest features yet being stuck on a screen is aggravating. If something goes wrong, you risk losing images, chats, and work data.

Most update errors can be fixed without erasing your iPhone. This article will explain the “iPhone software update failed” mistake, its risks, and how to solve it step-by-step. 

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Why Does “iPhone Software Update Failed” Happen?

Knowing why updates fail helps you avoid future issues. Storage and software problems might cause iOS updates to fail.

Common causes

  • Insufficient storage: Downloading and unpacking updates requires more space. If your iPhone is nearly full, the update may fail to complete.
  • Unstable internet or Wi-Fi: A poor internet or Wi-Fi connection can damage downloaded files.
  • Low battery: Installing updates on an iPhone with a dead battery can cause major issues.
  • iOS firmware file corruption: Sometimes the downloaded iOS file is incomplete or damaged.
  • Non-compatible device: Disabled or jailbroken devices may not update.
  • Software faults: Background conflicts or system errors can end processes.
  • Hardware issues: Uncommon hardware problems, like defective memory chips for storage, may lead to update failures.

Typical Error Messages You May See

  • “Update Failed”
  • “Unable to Install Update”
  • “Software Update Failed – An error occurred installing iOS.”
  • The 4013 and 4014 errors
  • Stuck on Apple logo or recovery screen

When Data Is at Risk

Restoring via iTunes/Finder may erase data. Recovery modes can erase your iPhone. Use non-erasing solutions to avoid data loss.

Pre-Check: Back Up Before Trying Anything.

Back up your iPhone before fixing. Accidents can happen despite data protection. Photos, contacts, and apps are backed up. Follow these iCloud backup steps:

Step 1. Find “Settings,” select your name, and choose “iCloud.”

Step 2. Select “iCloud Backup.”

Step 3. Select “Back up now.”

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 4. Let the backup finish. Keep Wi-Fi connected.

  • On Mac (macOS Catalina or later), back up with computer: Connect iPhone, open “Finder,” pick “iPhone,” and click “Back Up Now.”
iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Verify the backup in iCloud or Finder/iTunes.

4.1 Free & Basic Soft Fixes

Use simple, non-computer methods.

  1. Restart or Force Restart: 
  • Press Side Button + Volume Down until the power slider shows up to reset manually. Turn off, then on again by sliding.
  • To reboot a device forcibly, press the Volume Up, Volume Down, and Side Buttons until the Apple logo appears.
  1. To delete failed updates, navigate to “Settings > General > iPhone Storage.” 
  2. Reset Network Setting: Go to “Settings > General > Transfer or Reset > Erase All Content and Settings.”
iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

These simple measures generally fix update errors and save data.

4.2 Use Built-in Recovery / Update via Computer

If soft fixes fail, connect the iPhone to a Mac or PC.

Step 1. Connect the iPhone and launch Finder (Mac) or iTunes (Windows). 

Step 2. Choose the “iPhone” device.

Step 3. Select “Check for Update.” iOS will download and install without erasing data.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

For iPhone boot issues:

Step 1. Connect the iPhone to the PC for recovery mode.

Step 2. Force restart and hold until Recovery Mode appears.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 3. Click “Update” in Finder/iTunes.

4.3 Use Wondershare Repair Tool Dr.Fone (Data-Safe)

Professional iOS system repair software are effective for iPhones that display the “iPhone software update failed” message. Wondershare Dr.Fone – System Repair (iOS) is designed to fix iOS/iPadOS issues, including failed upgrades, without compromising data. 

Dr.Fone protects your photographs, contacts, and apps from iTunes restores, which often delete everything. It works with iOS 26/iPadOS 26 and iPhone 17 series. It fixes over 150 iOS issues, including boot loops, blank screens, and devices stuck on the Apple logo, with a single click from home. 

Fix iPhone Update Failure with Dr.Fone

Step 1. Install and launch Dr.Fone on your computer, then select “System Repair” from the dashboard.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 2. Connect your iPhone/iPad via USB. Then select “iOS Repair.” The app detects your model and iOS version.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 3. Always use “Standard Repair Mode” to fix most update issues without losing data. Data is wiped in Advanced Mode for serious circumstances.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 4. Dr.Fone matches iOS firmware automatically. Wait for the Download to finish.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Step 5. Hit “Repair Now” when the package is ready. After a few minutes, your gadget will restart and resume operation.

iPhone Software Update Failed? Here’s How to Fix It Without Data Loss

Advantages of Dr.Fone

  • Fixed difficulties without deleting personal files in standard mode.
  • All iOS versions, including iOS 26, are compatible.
  • Repairs in under 10 minutes with 99% success.
  • Downgrade iOS, enter/exit Recovery/DFU Mode, fix iTunes issues.

Other Solutions for “iPhone Software Update Failed”

Try these tips from Wondershare’s iPhone software update failure guide:

  1. Check Device Compatibility – Make sure your iPhone/iPad supports the latest iOS.
  2. Restart and Retry – Restart your device and update again.
  3. Check Network Stability – A poor Wi-Fi connection can delay downloads; guarantee stability.
  4. Update via iTunes – Link your iPhone to a PC/Mac and install updates via iTunes.
  5. Manually Install Firmware (IPSW) – To manually install firmware (IPSW), obtain the correct file and restore it via iTunes (for advanced users only).
  6. Use Dr.Fone System Repair – Dr.Fone System Repair is the safest option if other treatments fail.

Preventive Tips: Avoid Update Failures in the Future 

After fixing your iPhone, try these update error prevention tips:

  • Free 5–6 GB before updating.
  • Avoid unstable Wi-Fi networks.
  • Charge your device to at least 50% capacity.
  • Try Finder or iTunes updates if OTA upgrades fail.
  • Avoid jailbreaks to disrupt updates.
  • Clear the cache and uninstall unnecessary apps to prevent storage issues.

Conclusion

The usual error “iPhone software update failed” doesn’t require you to delete your data. For simple repairs, try restarting your iPhone, switching networks, or deleting the update file. If it fails, connect to a computer and update with Finder/iTunes. Use Wondershare Dr.Fone – iOS System Repair to fix iOS issues without erasing your data for the safest option.